Last Updated: January 1, 2025
──────────────────────────────
1. Quick Summary
• By accessing or using our website, applications, or any related services (collectively, the “Services”), you agree to be bound by these Terms and Conditions (“Terms”).
• Our Services provide healthcare and family home care services. Please note that the content is for informational purposes only and does not create a provider-patient relationship.
• You must be at least 18 years old to use our Services, and your use is governed by both these Terms and our Privacy Policy.
• We reserve the right to change these Terms at any time—your continued use following any changes signifies acceptance.
──────────────────────────────
2. Introduction and Acceptance
2.1. These Terms govern your use of the Services provided by Zeal Family Services, based in Bloomfield, CT, USA.
2.2. By accessing, browsing, or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms as well as our Privacy Policy, which is incorporated herein by reference.
──────────────────────────────
3. Modification of Terms
3.1. We may update or modify these Terms at any time without prior notice.
3.2. Changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms periodically. Your continued use of the Services will constitute acceptance of such changes.
──────────────────────────────
4. Use of Our Services
4.1. Authorized Use:
• You must be at least 18 years old and capable of entering into a legally binding agreement.
• You agree to use the Services only for lawful purposes and in compliance with all applicable local, state, national, and international laws and regulations.
4.2. License:
• We grant you a limited, non-transferable, non-exclusive license to access and use the Services for personal, non-commercial purposes.
4.3. Prohibited Activities:
• You agree not to misuse the Services, including, but not limited to, engaging in any activity that is fraudulent, unauthorized, abusive, or harmful.
• Any attempt to access our systems without proper authorization, disrupt or interfere with the integrity or performance of the Services, or engage in any form of data mining or harvesting is strictly prohibited.
──────────────────────────────
5. Healthcare, Medical, and Home Care Disclaimers
5.1. No Medical Advice:
• All content provided through the Services is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.
• Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition.
5.2. HIPAA and Privacy Compliance:
• We are dedicated to protecting your personal health information in accordance with applicable laws, including HIPAA regulations where applicable. Please refer to our Privacy Policy for details.
5.3. No Provider-Patient Relationship:
• Your use of the Services does not create a provider-patient relationship with Zeal Family Services or its staff. Communications through the Services are for informational and administrative purposes only.
──────────────────────────────
6. User Responsibilities and Representations
6.1. Accuracy of Information:
• You agree to provide complete, current, and accurate information as requested when using our Services.
6.2. Account Security:
• If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
6.3. Consent to Receive Communications:
• By using our Services, you consent to receive communications (service, billing, and support-related) from us as described in our Privacy Policy.
──────────────────────────────
7. Intellectual Property Rights
7.1. Ownership:
• All materials, including text, graphics, logos, images, and software on our Services (“Content”), are the property of Zeal Family Services or our licensors and are protected by applicable copyright, trademark, and other intellectual property laws.
7.2. Permitted Use:
• You may view, download (for caching purposes only), and print Content for personal, non-commercial use, provided that you retain all copyright and other proprietary notices.
7.3. Restrictions:
• You may not reproduce, modify, distribute, display, perform, or create derivative works of any Content without our prior written consent.
──────────────────────────────
8. Third-Party Content and Links
8.1. Third-Party Links:
• Our Services may include links to third-party websites or resources. These links are provided solely for your convenience, and we do not endorse the content or practices of these third parties.
8.2. Use of Third-Party Services:
• If you access third-party services through our platform, your use of such services is governed by the terms and conditions of those third parties.
──────────────────────────────
9. Disclaimers and Limitation of Liability
9.1. Disclaimer of Warranties:
• THE SERVICES AND ALL CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE EXPRESSLY DISCLAIM ANY WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE.
• WE DO NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR THAT ITS OPERATION WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
9.2. Limitation of Liability:
• IN NO EVENT SHALL ZEAL FAMILY SERVICES, ITS OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING LOSS OF PROFITS, DATA, OR OTHER INTANGIBLE LOSSES), ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
9.3. Maximum Liability:
• WHERE PERMITTED BY LAW, OUR TOTAL LIABILITY WITH RESPECT TO ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICES SHALL NOT EXCEED THE AMOUNT, IF ANY, PAID BY YOU FOR ACCESSING THE SERVICES.
──────────────────────────────
10. Indemnification
You agree to indemnify, defend, and hold harmless Zeal Family Services, its affiliates, licensors, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of or in any way connected with your use of the Services, violation of these Terms, or infringement of any third-party rights.
──────────────────────────────
11. Termination
11.1. Your Termination:
• You may stop using the Services at any time.
11.2. Our Termination Rights:
• We reserve the right to suspend or terminate your access to the Services immediately and without notice for any violation of these Terms or for any reason we deem necessary.
11.3. Effects of Termination:
• Termination will not affect any accrued rights or liabilities. Provisions that naturally survive termination will continue to remain in effect.
──────────────────────────────
12. Governing Law and Dispute Resolution
12.1. Governing Law:
• These Terms shall be governed and construed in accordance with the laws of the State of Connecticut, excluding its conflict of law principles.
12.2. Venue:
• Any disputes arising under these Terms shall be resolved exclusively in the courts located in Bloomfield, CT.
12.3. Arbitration:
• Except as otherwise provided by law for certain types of claims, any claim, dispute, or controversy arising out of or in connection with these Terms, or the breach, termination, enforcement, interpretation, or validity thereof, shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules.
• Judgment on the arbitration award may be entered in any court having jurisdiction.
12.4. Waiver of Class Actions:
• To the fullest extent permitted by applicable law, any dispute resolution proceedings will be conducted only on an individual basis, and consolidated, class, or representative actions are not allowed.
──────────────────────────────
13. Severability and Waiver
13.1. Severability:
• If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
• The invalid provision shall be replaced by a valid provision that most closely resembles the intent of the original provision.
13.2. Waiver:
• No waiver of any term or condition in these Terms shall be deemed a further or continuing waiver of any term or condition, and any failure of Zeal Family Services to assert any right or provision shall not constitute a waiver of such right or provision.
──────────────────────────────
14. Entire Agreement
These Terms, together with the Privacy Policy and any additional terms referenced herein, constitute the entire agreement between you and Zeal Family Services regarding your use of the Services and supersede all prior agreements, understandings, or representations.
──────────────────────────────
15. Contact Information
For questions or concerns about these Terms, please contact us using the following information:
Zeal Family Services
44 Cliffmount DR
Bloomfield, CT 06002-2226
Email: info@zealfamilyservices.com
──────────────────────────────
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
PLEASE REVIEW THESE TERMS PERIODICALLY, AS THEY MAY BE UPDATED FROM TIME TO TIME.